Frequently Asked Questions

Our MedSocks are available in sizes 35-40 and 41-46. Our compression socks are available in 3 sizes, 35-37, 38-40 and 41-43.

The socks are made of soft but also elastic material, which means that the socks fit well for almost everyone. We therefore recommend that you order your normal shoe size.

In the unlikely event that this is not the case, we would like to hear from you and we will look for a suitable solution together!

Regular MedSocks will cost €9.99 per pair, new collection of regular MedSocks will cost €11.99 per pair, Ankle Socks will cost €7.99 per pair and Compression Socks will cost €24.99 per pair.

Our AirMeds clogs are €59.99 per pair.

All our prices include VAT.

The "normal socks" consist of 75% cotton, 23% polyester and 2% elastane. The composition of our compression socks is 98% polyester and 2% elastane. And of course 100% love for care!

Our socks are nice and soft, but also sufficiently elastic!

Certainly! Our socks are unique in terms of color and design and are guaranteed not to be available anywhere else.

We, Daniël and Miguel, do our very best to design the best possible medical prints, so that you can make the most of your work.

We send the socks personally so that they are almost always within 1-2 working days.

If you have not received socks within 3 working days, delivery may be slightly delayed.

If it takes a long time, you can contact us via info@medsocks.com and we will ensure that you receive the socks in good order!

Not necessary! With an order of up to 6 pairs, our socks fit perfectly through the letterbox. If you have placed a larger order, you will receive a track and trace code.

The washing instructions are described on the label of our MedSocks. Our cheerful care socks last the longest if you wash them inside out at 30 degrees. We recommend washing the socks with similar colors and do not iron or tumble dry.

Certainly! With a large order (100+ socks) we can make personalized socks for your department or company.

During the design process we think along with you and, if desired, we can make (several) samples/trial versions to be sure of a desired result together with you!

If you are interested, you can contact us in a low-threshold manner to discuss the possibilities.

For a larger order, a discount can be agreed upon in consultation.

You can email info@medsocks.com and we will be happy to think along with you.

It's great that you want to think along with us, we really appreciate this. You can email nice tips or suggestions to info@medsocks.com

You have a 100-day right to return on all our products & 100% satisfaction guarantee!

The legal guarantee applies to all items you buy from us.

Statutory guarantee means that a product is or must do what the consumer can reasonably expect from it.

If you have a complaint about our products or our service, you can contact us
via our email address info@medsocks.com.

You will receive a substantive response from us within 14 days of receipt of your complaint.

Should you disagree with the solution or can't we work it out together? Then you can submit your complaint to the Disputes Committee via the European ODR Platform(https://ec.europa.eu/consumers/odr/).

If you want to pay for your order by means of an invoice, please send us an email to info@medsocks.com or fill in the contact form. Describe clearly which socks, which size distribution and what quantity you want to receive. We would also like to receive a shipping and billing address.

Unworn socks can be returned within 100 days for a full refund.

This depends on the size of your order, normally we deliver within 2 days.

You will receive a delivery date after your order, we will contact you if there is a delay.

Breakage/damage due to external factors during delivery our socks are covered by our warranty conditions. Please let us know within 24 hours of receiving the goods.